Outlook 2010 must have at least Service Pack 1 with the November 2012 cumulative update. In this case, we installed Service Pack 2 and all was good.
Here is the link to the required versions of Outlook for Exchange 2013:
Update Oct 24/13: I have also seen this problem at a client using the HTTP proxy settings in IE. Make sure your Exchange servers are an exception that does not require the use of the proxy.
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