We have one client that works with an insurance company. In order to ensure that data is secure, they request that their customers force the use TLS instead of relying on opportunistic TLS. This is more secure because the messages will wait in the queue if TLS cannot be established.
To use TLS for inbound messages, you need to have a valid certificate installed on your Exchange server and have assigned the SMTP service to that certificate. That certificate needs to include the name that external servers use to reach your server, such as mail.conexion.ca. As long as Transport Layer Security is enabled as an authentication mechanism on the Receive connector, opportunistic TLS is used for inbound messages.
You do not need to do anything to use TLS for outbound messages. TLS for outbound message relies on the certificate of the recipient server. However, you can enforce the use of TLS for specific domains by creating a send connector for those domains. Then after the send connector is created, you can use the Exchange Management Shell (EMS) to for TLS for that send connector by using the following command:
Set-SendConnector TLSConnector -RequireTLS $TrueYou can also force TLS for a receive connector, however, those are based on IP address. If the sender changes the IP address, then TLS will not longer be required. So, in most cases opportunistic TLS is a better choice for inbound messages.
Note: If you have another proxying device like an antispam appliance between Exchange and the Internet then you need to setup encryption on that device rather than your Exchange server.